In the realm of ideas everything depends on enthusiasm... in the real world all rests on perseverance.
Johann Wolfgang von Goethe
The financial marketplace is a dynamic environment. Talented individuals and the organizations they work for give their very best to serve savvy financial consumers. In this environment reputations are built over decades and lost in minutes. A bad sale, less than outstanding customer service, or operational slippages might be all it takes for your institution to lose customers.
The only way to win and retain lifelong customers is excellence, but excellence is hard to attain and even harder to sustain - even the best ingredients are merely a pre-requisite for loyal customers. Success in the marketplace is based on the right people and systems delivering the best products at the right time. But that’s only the beginning –it must be replicated for every customer, every time.
Having worked in a sales environment, we know the infinite distance between a narrow miss and enduring success. This is precisely the reason why we conceived Ideon to power Ideas. Ideon dreams of innovative products every retail customer would want, and drives them to real world excellence with:
- An IT platform designed to expand our partners’ host banking system for front-to-back 100% automated processing of the new product lines.
- A service factory that delivers every and all of the services your existing salesforce and technology need to thrive in distributing the new product lines
If you are asking yourself why we insist on offering turnkey product lines, as opposed to good ideas, piecemeal know-how, sophisticated software or its implementation, there are two key points we would like to communicate. The first is that our partners deserve long term success, not just products, software licenses, or software implementation. The second is that we have proven our turnkey approach works and we structure our partnerships accordingly. We walk the talk.